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Email limits

We have outlined the limits for our shared/non-dedicated hosting plans. If you have any questions regarding any of these limits, please feel free to contact our support team.

  • Recipients are limited to 25 per message
  • Mailing list size is limited to 1,500 members
  • POP Connections limited to 60 per hour
  • Outbound SMTP connections limited to 500 per hour
  • All messages sent over 1000 per hour are rejected with a too many messages bounceback
  • Once an IP logs in via POP over 70 times in an hour, the IP is blocked by the firewall
  • The Maximum amount of simultaneous IMAP connections from a single IP address is 50
  • The Maximum amount of simultaneous POP connections from a single IP address is 5
  • The Maximum attachment size is 50MB

Note: Attachments do inflate when sent via e-mail because they are MIME base64 encoded. This can add 20-30% to the actual size of the message on your computer, so keep that in mind when sending large files via email.

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